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Last updated: June 8, 2026

Privacy Policy

This Privacy Policy describes how Loyalty Marketing Inc. ("Loyalty Marketing," "we," "us," or "our") collects, uses, and shares information when you visit loyaltymkt.com (the "Site") or contact us about our call center and business process outsourcing (BPO) services.

1. Information We Collect

  • Information you provide. When you submit our contact form, we collect your first and last name, phone number, email address, and any details you share about your business and your call center services inquiry.
  • Consent records. When you opt in to receive text messages, we keep a record of your consent, including a timestamp and the wording you agreed to.
  • Automatically collected information. Device, browser, and usage data, and similar information collected through cookies and analytics (see Section 6).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and provide the call center / BPO services you request;
  • Communicate with you by phone, email, and — if you opt in — SMS/text message about your inquiry and our services;
  • Operate, maintain, improve, and secure the Site;
  • Comply with applicable laws, regulations, and lawful requests; and
  • Detect, prevent, and address fraud or misuse.

3. SMS / Text Messaging

When you submit your phone number and opt in through our contact form, we collect your mobile number and a record of your consent in order to send you text messages about your inquiry regarding our call center services (for example, follow-ups, scheduling, and information about the services you requested). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for help.

  • Program description: recurring automated and informational messages from Loyalty Marketing about your call center services inquiry.
  • Consent to receive text messages is not a condition of purchasing any product or service.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • For help, reply HELP or contact us at info@loyaltymkt.com.

4. Mobile Information, Not Sold or Shared

No mobile information will be sold or shared with third parties or affiliates for promotional or marketing purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties. The mobile number you provide for text messaging is used solely by Loyalty Marketing to contact you and is excluded from any other data sharing described in this policy.

5. How We Share the Information You Submit

We use the contact details you provide to respond to your inquiry and deliver the call center services you request. We may share information with service providers (such as our SMS platform, hosting, and CRM vendors) strictly to operate our services and communicate with you. We do not sell your personal information, and we do not share your mobile information or SMS opt-in consent with third parties for their own marketing. We may disclose information if required by law or to protect our rights, our users, or the public.

6. Cookies & Analytics

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. We may use analytics providers to help us measure traffic and improve the Site.

7. Your Privacy Rights

Depending on where you live (for example, under the California Consumer Privacy Act), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain sharing. We do not sell personal information. To exercise your rights, contact us using the details in Section 12.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site and our services are intended for businesses and for adults 18 and older. We do not knowingly collect personal information from children.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

Loyalty Marketing Inc.
1835 163rd Ave, Miramar, FL
Phone: (855) 537-1002
Email: info@loyaltymkt.com